Website Usage & Data Gathering:
Personally Identifiable Information:
All
orders placed within our store requires us to collect information from
you, the customer, in order to allow you to place order requests and for
us to process your order(s). By creating an account or submitting an
order to our website you are giving consent for us to collect some
personally identifiable information via this website. As you complete
your account and/or order form details to submit an order request to us
the personal data gathered will include your name, telephone number,
your e-mail address, & billing/shipping address details. Your name,
address, e-mail, & telephone details are used to process and ship
your order. Your telephone and/or e-mail address may be used to
communicate with you in order to ask questions about your order or
update you on any pending, processing, shipped, or completed order(s).
We will only contact you via e-mail about new products, sales, social
media promotions, etc. if you've subscribed to our newsletter. This
subscription option is available to opt-in or opt-out of at time of
account creation/order placement. If you have subscribed to our
newsletter our communications are solely electronic at this time so we
retain a record of your e-mail address to use in order to broadcast to
you our newsletter(s). At any time you may request to unsubscribe from
our newsletter by using the available link(s) to do so while logged into
your account on our website, by using the available unsubscribe links
in our newsletter e-mails, or by contacting us.
Non-Personally Identifiable Information:
We
collect non-personally identifiable information about your use of our
website to include pages you visit, products you are interested in or
share via our social media sharing buttons and/or website searches you
may perform. This information gathered may include your internet
protocol (IP) address, state or country. This information is gathered
only for research & analytics purposes to help us to improve our
website, the products and services we offer to you. This information is
solely for our use and is not sold to other parties for their use.
Information
posted on our website such as: product reviews, testimonials, or using
our Disqus comments module in our product listings or blog postings are
publicly readable. Information shared via these modules may disclose the
name you give with your review, the online account name you use with
our website or the Disqus website. Disqus manages their own Privacy
Policy governing their data sharing, gathering, and storage methods.
Please read Disqus' Privacy Policy for more details.
Payment Processing & Data Usage:
By
virtue of our use of an electronic payment processor (PayPal) some of
your information such as name, address, credit/debit card, order details
and totals will be transmitted electronically and verified via PayPal.
PayPal has their own Privacy Policy details regarding their handling,
sharing and transmission of your data. Please refer to PayPal's Privacy
Policy for full details on their data handling methods. If you do not
wish to have your payment details processed electronically please
contact us directly to order via check or money order.
Direct
payments via check/money order also require that personally identifiable
information be gathered from you. This includes your name, address,
telephone number and e-mail address. All these items are used to
complete, ship, and/or communicate with you about your order. You may be
asked directly for your consent to be added to our newsletter, you are
able to decline if you do not wish to have us use your e-mail to contact
you about new products, sales, social media promotions, etc. At any
time you may request to unsubscribe from our newsletter by using the
available link(s) while logged into your account on our website or by
using the available unsubscribe links in our newsletter e-mails or by
contacting us.
We do not and will never sell any of your
information to third party companies nor sell/share your information
with other JW related stores, forums, or websites.
Data Retention & Deletion:
Creating
an account on our website and/or placing an order with us requires that
we store your information to allow you to continue to interact with our
website with your personalized account. As such, we keep your data
stored so that you can login to/interact with our website at any time.
You are able to, at any time, contact us to request that parts or all of
your information be deleted from our website. If you wish for all of
your account data to be removed we will honor this request but please be
aware that you will no longer be able to directly login to our website
via a personal account nor will you have any order history details
remaining on our website. If you have previously requested your data be
deleted from our website if you later want to place an order with us you
will need to create a brand new account with our website in order to
place your order. Once your information has been deleted upon your
request we cannot recover the information.
If you have pending
orders with us and request that your data be deleted, your request for
online data deletion will occur 30 days after your order has been
shipped and confirmed as delivered. Once your data is deleted our
website will not retain any history of your order via your personal
account with us. Once your data is deleted it is not recoverable. If you
wish to order with us again you will need to create a brand new account
on our website.
This privacy policy is subject to change without
advanced notice. However, you will be notified via e-mail if our
website's privacy policy makes any changes to our handling of your data.